Process Analysis Critical for Digital Transformation

Visibility into business processes, understanding of inefficiencies in business processes such as delays and errors, and evaluating risks of process non-compliance are crucial tasks IT and business teams are tackling as part of digital transformation today.

Process Analysis Critical for Digital Transformation

Visibility into business processes, understanding of inefficiencies in business processes such as delays and errors, and evaluating risks of process non-compliance are crucial tasks IT and business teams are tackling as part of digital transformation today.

With the sprawling global nature of businesses, inclusive of complex landscapes spanning multiple ERP and non-ERP systems, it has become massively difficult to even have a true understanding of how business processes and data flow. Without this understanding, it is impossible to make process improvements. SAP customers, in addition, cannot embark on greenfield implementations to SAP S/4HANA without such process understanding.

Process analysis has become crucial in this scenario. Several SAP and non-SAP tools provide maps of process execution, identify process inefficiencies, determine root causes, and provide recommendations for improvements. Several go beyond merely providing recommendations – they even estimate the improvement potential so that business teams can prioritize rolling out transformative changes.

Several SAP solutions such as SAP Business Process Intelligence (BPI), SAP Process Insights and the relatively new SAP Signavio provide process intelligence. Some of the key capabilities they provide are the following:

• SAP Process Insights provides continuous monitoring, assessment, and improvement of business processes based on key metrics and directly executes process change. It connects to both SAP ERP or S/4HANA systems and instantly starts spotting process weaknesses and optimization potentials.
• SAP Signavio Process Intelligence helps run highly granular process analysis for actionable enhancements, create smart diagnostics to test bottlenecks and simulations, evaluate process change alternatives considering best practices, optimize business processes for robotic process automation (RPA), hyper-automation, artificial intelligence (AI) and machine learning (ML) as well as derive precise customer behavior for improved customer journeys. Watch video on how SAP Signavio can help identify process hurdles and accelerate the pace of change.

As companies embark on process automation, process analysis becomes crucial. Download SAPinsider report on Process Automation and SAP S4/HANA to understand the trends in this key imperative.