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Part 1:

Part 1:

Published: 15/March/2008

Reading time: 8 mins

Follow how J. J. Keller & Associates arrived at the decision to implement SAP CRM after considering the available CRM options. Learn about the diagrams J. J. Keller & Associates used to identify its CRM needs and walk through the steps the company took during the evaluation, first to narrow the choice to two options,...

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