Effectively leveraging AI to enhance SAP processes
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Key Takeaways
⇨ Integrating AI into SAP processes enhances operational efficiency and decision-making, particularly in areas like human-machine interfaces, operational intelligence, intelligent automation, and cognitive processes.
⇨ Consultants, such as cbs Corporate Business Solutions, play a crucial role in identifying opportunities for AI integration within SAP networks, helping organisations fully leverage the potential of AI technologies.
⇨ Organisations should carefully evaluate and research the specific areas where AI can provide the greatest benefits in their SAP operations, rather than rushing into implementation.
With SAP processes often being the backbone of many enterprises, it’s no surprise that many organisations want to integrate AI as fast as possible. While SAP systems are quick to offer AI-enhanced capabilities, it can sometimes take the expertise of outside consultants, like enterprise solutions advisors, cbs Corporate Business Solutions, to fully take advantage of the potential of this latest technology boom.
Identifying those kinds of areas within an SAP network is where cbs can lend its expertise. The AI experts provided by cbs help establish an atmosphere of clarity and transparency when it comes to application purposes, specifically focusing on four different areas for the application of AI in SAP processes: human-machine interface, operational intelligence, intelligent automation and cognitive processes.
Human Machine Interface
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A human-machine interface, or HMI, can use AI to enhance the interfaces between IT systems and users, helping manage data input and queries. By integrating AI with HMI, cbs can automate the capture of data from the physical world through the use of image and text recognition. Through developing the SAP Fiori system, cbs helped create an app that allowed workers to capture data from wagon labels by simply pointing data glasses at the item in question.
Operational Intelligence
AI can help improve the impact of decision-making by providing operational intelligence gathered from day-to-day operations. AI-supported production planning from cbs can provide SAP-enhanced manufacturing processes with an optimal sequence of individual production orders – aiding in optimising a plant’s output. AI can help identify the most efficient way a process can be conducted.
Intelligent Automation
The next step of AI integration is setting up SAP processes so the AI can execute them automatically. For example, cbs was able to create an automatic assignment of repair and maintenance orders system – an algorithm handles the allocation and daily planning for technicians, allowing for optimal assignment orders.
Cognitive Processes
With AI being able to automatically assign service jobs, it can also work autonomously without the need for human input, with predictive maintenance being a good example of this. The AI software absorbs historical and real-time data and experiences to make educated and precise predictions about when maintenance will be required. The same kind of software can help in regards to anomaly detection, analysing complex processes to identify any irregularities quicker than any human could.
Before diving headfirst into AI software and expecting immediate results, organizations could benefit from taking their time and researching exactly where AI can have the biggest positive impact on their SAP-based enterprise operations.
