Utilities

Utilities describes a market sector that encompasses organizations that provide products and services in the areas of fundamental amenities like electricity, natural gas, water, and sewage. Due to the nature of services provided, this is a very large sector and organizations in this sector usually have complex business operations. These organizations generally constitute a major part of the economy of any country. Utility companies in U.S. had a market capitalization of approximately $1.5 trillion in March 2021.

Technology in the Utility Industry

Utilities describes a market sector that encompasses organizations that provide products and services in the areas of fundamental amenities like electricity, natural gas, water, and sewage. Due to the nature of services provided, this is a very large sector and organizations in this sector usually have complex business operations. These organizations generally constitute a major part of the economy of any country. Utility companies in U.S. had a market capitalization of approximately $1.5 trillion in March 2021.

Technology in the Utility Industry

Like every other industry, technology is playing a key role in utility industry as well. Due to the nature of the services provided, there is an imperative to provide reliable, safe, and affordable services. The utility industry has long leveraged technology to meet these goals. New and emerging technologies are paving way to help build utility companies build new capabilities in areas like business continuity, operations, distribution, and infrastructure management. While utility companies have already invested in technology and innovation, new technologies like AI and IoT create opportunities to discover more.

Key Considerations for SAPinsiders

SAP and partner technologies are helping utility companies in the following areas:

Business operations systems: With productions  like SAP S/4HANA, utilities companies get the ability to run their end-to-end business, and key operations like metering, billing, and customer engagement. Capabilities like SAP Fiori helps generate insights into aspects billing and helps provide opportunities to streamline these processes. There are customized, utility industry specific processes in various modules, like interaction center for the role of a customer service agent.

Intelligent Enterprise: Advances in technology allow utility organizations to evolve into digital energy networks that can allow them to develop new business models and processes, assimilate the prosumer and transform the way these companies work in a competitive and collaborative business environment in this industry today. Specific technologies that help enable this are technology platforms like SAP Business Technology Platform (BTP), Artificial Intelligence (AI), cloud, process automation & intelligence, Internet of Things (IoT), and enterprise analytics.

Solutions? Applications? [RH1]

270 results

  1. Ask the CRM Expert: Customize the Standard Toolbars in SAP CRM 2007 and 7.0 for Quick Access to Actions

    Published: 30/April/2009

    Reading time: 9 mins

    You can enhance the standard toolbars in the new CRM WebClient UI overview pages to add new buttons to incorporate your own functionality, such as a print button. Find out the six steps you need to take to customize your SAP CRM toolbars. Dear CRM Expert, I would like to know how to enhance the...…

  2. APD Simplifies Marketing Attribute Updates from SAP BI to SAP CRM

    Published: 15/June/2008

    Reading time: 13 mins

    See how you can update SAP CRM marketing attributes, such as customer lifetime value and student education level, using Analysis Process Designer (APD). The technique includes how to prepare your data, map it from SAP NetWeaver Business Intelligence to SAP CRM, and then use APD to process it. Key Concept Analysis Process Designer (APD) provides...…

  3. Use Tracing Factor Automation in Cost Allocation to Achieve Efficient and Faster Month-End Closing

    Published: 10/October/2011

    Reading time: 13 mins

    The rules for allocating the site support costs to the production and quality cost centers need to be revisited multiple times during the year owing to many changes in production floor operations. Learn how to use tracing factor automation to reduce the amount of time necessary for cost allocation. Key Concept Tracing factor automation, a...…

  4. 6 Tips for a Successful CRM and Field Sales Implementation

    Published: 15/March/2006

    Reading time: 17 mins

    Anyone considering a CRM Field Sales implementation can learn from what State Industrial Products discovered during its implementation. Save yourself time and resources with these six tips, including planning considerations and hardware needs. Key Concept Field Sales is a standalone mobile component within CRM that allows users to work offline and synchronize their data with...…

  5. Monitor the Quality of Goods Your Vendor Obtains from Its Suppliers with This QM Enhancement

    Published: 27/April/2012

    Reading time: 10 mins

    Discover how to enhance the Quality Management module so that it can handle the quality management of vendors based on the quality of the vendor’s manufacturers and suppliers. This check occurs when you create and update the purchase order. Learn about creating the ABAP Workbench objects in the system to activate this solution. Key Concept...…

  6. Custom Program Enables You to Transport Query Variants Between Two Systems

    Published: 26/February/2010

    Reading time: 6 mins

    Find out how to create a custom program and use it to transport multiple SAP NetWeaver BW query variants from one system to another. This process can also apply to transporting variants used with Analysis Process Designer. Key Concept If you use SAP NetWeaver BW for reporting, you save your most frequent filters/selections as query...…

  7. Custom Program Enables You to Transport IP Lock Characteristics Settings Between Two Systems

    Published: 07/April/2011

    Reading time: 6 mins

    Find out how to create a custom program and use it to transport SAP NetWeaver BW integrated planning (IP) lock characteristics from one system to another. This process helps you avoid manually creating the lock characteristics in multiple systems. Sample code is included. Key Concept If you use SAP NetWeaver BW integrated planning (IP) as...…

  8. Fully Automate Your BW Load Processes with Standard Tools (and a Little Creativity)

    Published: 01/April/2004

    Reading time: 15 mins

    Manual data loads, such as daily and monthly refreshes, can impede your BW team and increase the risk for human error. Fortunately, data load automation is an attainable goal. The author demonstrates how to automate your load processes using examples, InfoPackages, and custom code.   Many BW teams overlook their systems’ ability to completely automate...…

  9. Use SAP Security to Manage Your Project Scope

    Published: 10/May/2010

    Reading time: 12 mins

    Manager/Project ManagementFinding the right balance between allowing teams to get work done and managing the business process scope can be daunting early in a project. Learn how to leverage the SAP security model in SAP Solution Manager to automate governance during the blueprint and configuration phases. See how to activate the change control, how to...…

  10. Share Organizational Management Data Between SAP Systems Using Transport

    Published: 02/June/2011

    Reading time: 9 mins

    Learn how to transfer organizational management objects, along with their attributes and relationships, from one SAP system to another using the standard SAP transport system. Key Concept An organizational plan is created with different organizational objects linked with each other by the relationships infotype. An organizational object consists of the required object infotype and other...…