Public Sector

Public sector is generally defined as the component of the economy that constitutes of organizations that are owned as well as operated by government entities. The primary objective of public sector is to provide products and services that are considered essential for society, like infrastructure, utilities, education, health care, transportation, police, armed forces etc.

Some of these services may be privately owned as well in some countries. In U.S, public sector comprises of critical and universal services like defense, domestic security (DHS), police, urban planning, taxation, and various social programs. Like many other countries, public sector may overlap with the private sector in producing or providing certain goods or services.

Public sector is generally defined as the component of the economy that constitutes of organizations that are owned as well as operated by government entities. The primary objective of public sector is to provide products and services that are considered essential for society, like infrastructure, utilities, education, health care, transportation, police, armed forces etc.

Some of these services may be privately owned as well in some countries. In U.S, public sector comprises of critical and universal services like defense, domestic security (DHS), police, urban planning, taxation, and various social programs. Like many other countries, public sector may overlap with the private sector in producing or providing certain goods or services.

Technology in Public Sector

Technology has become a pivotal element for today’s businesses and public sector is no exception. Technology leaders in government and public sector units are increasingly adopting niche technologies to drive innovation and transformation. From areas like budgeting and planning, infrastructure management, operations management etc. to increasing transparency and accountability, technology plays a critical role in public sector.

SAP along with its technology partners, provides a set of technologies that can help regional, state, local and national governments maintain and enhance the quality of life of their residents by leveraging digital technologies. These technologies address the following key areas:

  • Addressing talent and skill gaps
  • Enhancing citizen experience
  • Leveraging data as a strategic asset for governance
  • Enhancing operational excellence and resiliency

Additionally, all key SAP products like SAP S/4HANA cloud, SAP Concur, SAP Commerce cloud and SAP Analytics cloud, support all operations and aspects of public sector organizations. As an example, government ERP can help governments deliver more value to its citizens through seamless integration between processes and supporting public sector budgeting, grants, and fund management.

Key Considerations for SAPinsiders

In this video session, leaders from SAP partner Deloitte share a practical vision of the future of spend management in the public sector, focusing on leading technology accelerators and process blueprints.

This session discusses how the government of Canada recently initiated a multimillion-dollar, five-year project to build an electronic procurement system to simplify sourcing, contracting, accounting, and to give suppliers everywhere greater access to opportunities.

18 results

  1. City of Palo Alto achieves a 55% reduction in the City’s monthly AWS usage costs

    Published: 20/March/2024

    Reading time: 1 mins

    Learn how Palo Alto city’s smart SAP on AWS revamp led to a 55% cost reduction and enhanced efficiency. Discover the success strategy in the case study.

  2. The AI urgency in APAC

    Published: 22/February/2024

    Reading time: 3 mins

    This month both Australia and Singapore have proffered plans to build out their AI capabilities as the race to become the go-to country for artificial intelligence (AI) and AI productivity gains heats up. Hence last week’s SAP announcement in Germany of an end-to-end growth area focused on AI is well timed for the APAC region.…

  3. Driving Procurement Transformation with Source To Pay Program

    Click HERE to view the presentation deck slides. Overcoming a complex procurement process plagued by 66 steps, off-system endorsements, and manual handling of 5.3 million documents annually, Queensland Transport and Main Roads (TMR) realized the need for a transformation. Suppliers faced challenges with administrative burdens and late payments due to manual invoicing and payment processes…....…

  4. Discovering Customer and Supply Insights with Trusted Data and SAP Integrated Business Planning

    Click HERE to view the presentation deck slides. The nuclear medicine long term forecasting and financial forecast was excel based, the forecast book was manual, took days to update and could only be run by one person. The transition to SAP Integrated Business Planning (IBP) gave ANSTO the freedom to have on demand actual sales…...…

  5. Driving Procurement Transformation with Source to Pay Program

    Published: 03/September/2023

    Reading time: 7 mins

    Queensland Transport and Main Roads (TMR) faced challenges with their cumbersome procurement process involving 66 discrete steps and the manual handling of over 5.3 million documents annually. Collaborating with SAP, TMR introduced a digital Source to Pay system, streamlining the purchasing process, and accommodating Queensland SME’s, Indigenous, diverse, and large suppliers through an integrated platform.…

  6. Building and Monitoring your Workforce Planning Strategy

    Published: 31/July/2023

    Reading time: 1 mins

    Unlock the potential of your local government’s workforce planning. Learn the challenges, solutions, and steps to visualize and strategize your workforce effectively.

  7. Christchurch City Council’s Transformation Journey to Empower Citizens and Streamline Processes

    Find out how Christchurch City Council is applying digital ways of working incorporating people, process, information and technology.

  8. How Implementing a Modern Testing Practice Accelerates Public Sector Software Delivery

    Published: 22/June/2023

    Reading time: 1 mins

    Public sector CIOs are currently prioritizing digital transformation, recognizing the need to expedite new product releases to fully reap its benefits, despite testing proving to be a significant challenge. By aligning mission and services delivery goals with testing methods and quality objectives, public sector organizations can achieve substantial improvements in constituent service delivery. This guide…

  9. Empowering Managers with Self-Service Real-Time Reports – The Story of the Great and the Unexpected

    Discover how Auckland Council successfully transformed their financial reporting system, providing self-service capabilities and near real-time drill-downable reporting to around 750 users. Through this project, users went from receiving monthly flat file statements to accessing accurate and up-to-date information, resulting in significant improvements in financial reporting and budgetary control. This content is for Mastering SAP…

  10. Designing Organizations Using Human Centered Design, Data and Insights

    Discover how two Government departments successfully designed their organizations by leveraging human-centered design, data analysis, and strategic insights. Learn about their journeys and the methodology they employed to create adaptive and effective structures. Jo, an experienced independent organizational consultant, will share her expertise and highlight the significance of involving people, adopting a structured yet agile…