Public Sector
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Public sector is generally defined as the component of the economy that constitutes of organizations that are owned as well as operated by government entities. The primary objective of public sector is to provide products and services that are considered essential for society, like infrastructure, utilities, education, health care, transportation, police, armed forces etc.
Some of these services may be privately owned as well in some countries. In U.S, public sector comprises of critical and universal services like defense, domestic security (DHS), police, urban planning, taxation, and various social programs. Like many other countries, public sector may overlap with the private sector in producing or providing certain goods or services.
Public sector is generally defined as the component of the economy that constitutes of organizations that are owned as well as operated by government entities. The primary objective of public sector is to provide products and services that are considered essential for society, like infrastructure, utilities, education, health care, transportation, police, armed forces etc.
Some of these services may be privately owned as well in some countries. In U.S, public sector comprises of critical and universal services like defense, domestic security (DHS), police, urban planning, taxation, and various social programs. Like many other countries, public sector may overlap with the private sector in producing or providing certain goods or services.
Technology in Public Sector
Technology has become a pivotal element for today’s businesses and public sector is no exception. Technology leaders in government and public sector units are increasingly adopting niche technologies to drive innovation and transformation. From areas like budgeting and planning, infrastructure management, operations management etc. to increasing transparency and accountability, technology plays a critical role in public sector.
SAP along with its technology partners, provides a set of technologies that can help regional, state, local and national governments maintain and enhance the quality of life of their residents by leveraging digital technologies. These technologies address the following key areas:
- Addressing talent and skill gaps
- Enhancing citizen experience
- Leveraging data as a strategic asset for governance
- Enhancing operational excellence and resiliency
Additionally, all key SAP products like SAP S/4HANA cloud, SAP Concur, SAP Commerce cloud and SAP Analytics cloud, support all operations and aspects of public sector organizations. As an example, government ERP can help governments deliver more value to its citizens through seamless integration between processes and supporting public sector budgeting, grants, and fund management.
Key Considerations for SAPinsiders
In this video session, leaders from SAP partner Deloitte share a practical vision of the future of spend management in the public sector, focusing on leading technology accelerators and process blueprints.
This session discusses how the government of Canada recently initiated a multimillion-dollar, five-year project to build an electronic procurement system to simplify sourcing, contracting, accounting, and to give suppliers everywhere greater access to opportunities.
34 results
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SAP Australia Appoints Ryan Mitchelmore to Lead New Public Sector Center of Excellence
Published: 05/December/2025
Reading time: 2 mins
SAP Australia has appointed Ryan Mitchelmore to lead its new Public Sector Center of Excellence in Canberra, aimed at promoting digital transformation for Australian and New Zealand federal agencies by modernising ERP systems and integrating AI.
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NSW Automated SAP Deployment on AWS
Reading time: 1 mins
NSW streamlined its SAP deployment on AWS using Symphony’s automation capabilities, significantly reducing project timelines.
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Government Trends 2025
Reading time: 1 mins
Governments worldwide, across levels, are strategically combining a diverse range of tools and strategies to enhance their delivery capacity. Launched in 2019, the Deloitte Center for Government Insights’ global Government Trends report annually covers trends that continue to hold relevance today. Some trends, such as digital government, have been constant throughout the years. Others, such…
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Modernize Government ERP Systems to Improve Innovation and Agility
Reading time: 3 mins
Author: Rick Bivin, Principal Solutions Architect, Appian ERP systems are critical in government agency operations for integrating internal and external management information. They are intended to optimize processes, improve collaboration, and connect with customers, vendors, and partners. Government ERP systems typically include modules related to financial management, human resources, sales, procurement, inventory, and operations like…
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Resilience and AI: How smart retailers are combating tariffs
Reading time: 1 mins
Like many businesses you may well be facing tariff volatility, but AI can offer some much-needed resilience for retailers and CPG businesses looking to address this challenge. This article, from Nathan Cheng, Partner at Uvance Wayfinders, explores how smart retailers can use AI to combat tariffs and optimize sourcing, providing a roadmap for AI-powered resilience.…
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SAP S/4HANA Performance Testing & Engineering (Client: Accenture)
Published: 06/November/2024
Reading time: 1 min
Tritusa partnered with Accenture to deliver performance testing for an NSW Government SAP S/4HANA implementation. The project involved high transactional volumes and complex cross-cluster integrations, requiring precise test planning, scripting, and execution. Tritusa’s collaborative approach with Accenture ensured test coverage aligned with critical business processes, establishing reliable performance benchmarks. The project outcome underscored Tritusa’s expertise…
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Elevating Customer Experience: Tauranga City Council’s Digital Transformation
November 05, 2024
How do you handle double the demand for services with no change in resources to deliver those services? Enlightened organisations choose this moment to innovate – even when that flies in the face of popular opinion. And the results can be spectacular. Join us for an insightful webinar showcasing how Tauranga City Council, in partnership…
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SAP Mobility Performance Testing – Cloud (Client: Transport for NSW)
Published: 29/October/2024
Reading time: 1 min
The Equip Mobility Modernization Project for TfNSW required migrating mobility applications to a new SAP Cloud Platform. Tritusa designed a robust performance testing plan to verify system functionality under high user loads across various network conditions. Collaborating with TfNSW stakeholders, Tritusa addressed cloud-specific security challenges and ensured the applications could handle up to 700 concurrent…
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Big solutions for small government organisations
Published: 21/October/2024
Reading time: 1 mins
Since 1988, Australian government agencies have leveraged SAP solutions to enhance operational efficiency and cost savings, exemplified by successful implementations like those at ANSTO and Fire & Rescue NSW, while the recent launch of an Australian sovereign cloud capability further supports local growth and innovation.
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How Business Analytics Revolutionised Municipal Operations
Published: 15/October/2024
Reading time: 1 mins
Municipality enhances reporting accuracy and visibility, reducing overdue orders and improving operational efficiency with Business Analytics.
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