The successful integration of AI into enterprise operations requires more than just technological innovation-it demands a careful balance of human expertise, technological capability, and organisational transformation. This keynote explored Standard Chartered's holistic approach to AI adoption, where they've united finance, technology, and people management to create a lasting impact. In just nine months, they've moved from concept to implementation, demonstrating how organisations can successfully navigate AI transformation's human and technical challenges.
Through their journey of developing SOX-compliant AI governance frameworks and securing groundbreaking patents in AI reasoning, they shared insights into building trust between humans and AI systems. They explored how their "Just Ask" natural language interface has transformed how teams interact with data and how their innovative approach to emotional intelligence in AI reshaped workplace collaboration. Real-world examples demonstrated how they use SAP's Knowledge Engine to bridge the gap between technical capability and human understanding, creating more intuitive and collaborative work environments.
This session provided valuable insights for finance leaders exploring AI implementation, technology teams building AI solutions, and HR professionals preparing their organisations for AI transformation. Explore how organisations can create a future where technology and human potential combine to drive extraordinary outcomes.
Click HERE to view the presentation deck slides.
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Standard Chartered Bank won the Outstanding Achievers Award and Next Gen Innovator Award in the 2024 SAP Customer Excellence Awards for SEA.