Implementation Lessons – From Highly Customised to SAP S/4HANA EAM at Pan Pac Forest Products

Meet the Experts

  • Lisa Jury

    ERP Application Manager at Pan Pac Forest Products

Key Takeaways

⇨ Tackling challenges with adopting new release functionality.

⇨ Preparing and executing end-user support and change management for a complex module like Asset Maintenance.

⇨ Insights into the challenges of standardised implementation and the lessons learned with end-user extensions available in Fiori.

For 50 years, Pan Pac Forest Products Ltd (Pan Pac) has been growing, processing, and delivering quality radiata pine products to international markets, including Australia, Europe, India, the USA, China, and Southeast Asia. With a 100+ in-house team of engineering professionals and tradespeople across three manufacturing units, Pan Pac undertook a greenfield SAP S/4HANA implementation to replace a heavily customized, unsupported system.

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