Harnessing ALM to Shape Requirements and Enhance User Experience
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Key Takeaways
⇨ How Zespri can use tools and data to speed up the requirements gathering process and reduce support tickets
⇨ The importance of having business knowledge and risk perspectives when building/changing roles
⇨ The importance of great change management and user engagement
After identifying excess user access risks with SAP Fiori, Zespri improved security by creating tailored SAP business roles and enhancing user engagement, resulting in reduced risks and better app accessibility for users and managers.
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