Access That Works: Harnessing ALM and Signavio to Redesign Fiori Roles and Elevate the Supply Chain User Experience

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Key Takeaways

⇨ How we used ALM and Signavio to build better roles for supply chain teams

⇨ Why business knowledge is essential to balancing access and risk in supply chain roles

⇨ How change management and user engagement drove adoption—and cut support noise

After going live with SAP Fiori, we discovered that users had significantly too much access—introducing serious compliance risk and creating day-to-day frustration. Fiori load times were long, it was extremely difficult for users to find the apps they needed, and nearly impossible for managers to know what access to request for new team members. To…

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