• SAP EWM
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SAP AMS – Rather Outdoors Case Study

Key Takeaways

⇨ Rather Outdoors benefit from full and easy access to SAP module experts with maximum global coverage.

⇨ They benefit from regular updates, calls and meetings with The Config Team.

⇨ Full access to reports, metrics, plus a real-time online dashboard.

Rather Outdoors improves its SAP EWM processes and operational efficiency through The Config Team’s flexible AMS support, featuring 24/7 global coverage and expert resources, enabling rapid growth and maturity without the need for an internal SAP team.

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Rather Outdoors benefits from The Config Team’s SAP AMS covering its EWM processes, ECC, IBP, and Security & Authorisations (S&A). Delivered via a helpdesk-based system for incidents, service requests, problems, and change requests, AMS with The Config Team also entails quick and easy access to its full pool of experienced SAP module experts.

The Config Team works to US hours to cover Rather Outdoors’ operations, with resources also working European hours, ensuring maximum global coverage round the clock for Rather Outdoors’ operations, including its India and Costa Rica offices.

With a collaborative and flexible approach to AMS, The Config Team was able to work closely with Rather Outdoors to come up with a service that worked best for its existing processes and was adaptable according to its planned growth over time

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“Working with The Config Team has allowed us to move faster and reach a level of maturity that we never would have reached if we were trying to build an internal SAP team from the ground up.” Jason Howard, CIO at Rather Outdoors.

Find out how Rather Outdoors benefits from The Config Team’s SAP AMS in this case study.

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