How Honda Used Automation to Improve SAP Change
Key Takeaways
⇨ Achieve both flexibility and quality control
⇨ Provide cross-team visibility of requirements and work in progress
⇨ Improve the audit process for SOX compliance
Honda Motor Europe’s SAP systems are critical to the company’s business, supporting over one thousand internal users and two-and-a-half thousand dealerships, but Honda found that their SAP change management process was too labor-intensive and did not provide the necessary transparency or control. Auditing was difficult, production issues were frequent, and the internal BAU support team was overloaded. Outsourcing of IT support to an external service provider amplified these challenges.
Read this case study to learn how Honda Europe achieved a more efficient, transparent, and automated change management process that provides the required levels of flexibility and control.
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