Exotic Food Thailand sales grow 73 percent with RISE with SAP
Key Takeaways
⇨ Adopted RISE with SAP on AWS after company was overwhelmed with a spike in sales during the pandemic
⇨ Sped up monthly financial report generation from 18 to eight days by automating manual work
⇨ Data traceability tasks now run in three minutes from four hours
Thai seasoning and ingredients company Exotic Food Thailand has reported a 73 percent increase in global sales year over year after implementing RISE with SAP.
Exotic Food replaced its on-premise ERP system with SAP S/4HANA on Amazon Web Services (AWS) after a spike in sales during the COVID-19 pandemic exposed the previous system’s inability to scale.
The company integrated its key business functions and streamlined its operations with SAP S/4HANA, while being hosted on AWS also provided a performance and stability boost.
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“The implementation of RISE with SAP on AWS has truly transformed our business operations, enabling us to focus on growth and innovation in the global market,” Exotic Food Thailand Co-Founder & Managing Director, Vasana Jantarach, said.
“SAP S/4HANA Cloud has optimised our operational workloads while maintaining staff capacity. It has helped to integrate our financial processes across different departments, providing us a centralized view and allowed us to automate tasks from sales order computation, inventory management, through order fulfilment.
“The cloud ERP system also handles diverse product configurations in real time, helping us to reach more food lovers globally in less time.”
Exotic Food has also reduced manual work in its financial processes through SAP S/4HANA Cloud, achieving faster and more accurate month-end closings. The time required for monthly closings reduced from 18 days to eight days.
The company also improved its data traceability and production planning capabilities, replacing previously paper-based transaction data and record-keeping with digitalised versions migrated onto SAP S/4HANA Cloud. The time spent on traceability tasks reduced from four hours to three minutes, which meant Exotic Foods can maintain a clean and audit-ready record of its business transactions.
Stocktaking time has also reduced from two days to half a day on average after automating previously manual tasks.
Exotic Foods worked with NTT DATA Business Solutions (Thailand) as the project’s implementation partner.
“Migrating an on-premise ERP system to the cloud is a long-term journey, and the project go-live is one of the major milestones,” NTT DATA Business Solutions (Thailand) Ltd. Managing Director Wisit Wirayagorn said.
“As the implementing partner for Exotic Food Thailand’s adoption of RISE with SAP, we are proud to bring our deep expertise in the manufacturing and food industry to support and work alongside SAP and the customer. Together, we look forward to helping Exotic Food drive successful optimization of their business operations in Thailand and across the globe.”
SAP Indochina Managing Director Kulwipa Piyawattanametha said, “Exotic Food Thailand’s success in transforming its business to the cloud through RISE with SAP is a testament to the capabilities and value that SAP solutions bring.
“With enhanced information management, including having a single source of truth and increased data transparency, Exotic Food has significantly improved its operations, making decision-making more convenient for management and allowing the team to focus more on productivity.
“Furthermore, with SAP S/4HANA Cloud, Exotic Food can now add on new solution extensions more flexibly and accelerate its innovation through cloud-based, AI-powered capabilities that SAP and our partner ecosystem offer.”
Founded in 1999, Exotic Food has a presence in around 80 countries with more than 800 products.
Another Thai company, Bangkok Airways, also implemented RISE with SAP on AWS, scaling up the company’s capabilities and reducing time spent on business processes.
