Averis migrates to RISE with SAP to boost operational agility
Key Takeaways
⇨ Averis is migrating to RISE with SAP S/4HANA Cloud and other SAP solutions to enhance operational agility and client satisfaction while integrating public and private clouds.
⇨ The migration is expected to reduce Averis' total cost of ownership (TCO) by 11.5% and improve client satisfaction by 8.5%, driven by faster service and more personalised delivery.
⇨ Averis plans to leverage AI to improve employee productivity and resource optimisation across its facilities while enhancing sustainability services for clients through SAP's offerings.
Malaysian business services provider Averis has chosen RISE with SAP S/4HANA Cloud, SAP Business Technology Platform (SAP BTP) and SAP Ariba to migrate from its current on-premises ERP system.
The customisability and adaptability provided by RISE with SAP will enable the global shared services provider to adopt a hybrid approach by integrating public and private clouds. This move will improve operational agility and resilience while optimising Averis’ costs and enhancing client satisfaction.
According to Eileen Chua, Managing Director, SAP Singapore, “Averis’ journey to the cloud with a tailored RISE with SAP solution underscores how a flexible cloud strategy can empower companies to scale rapidly and drive real business results, with improved client satisfaction and a future-ready foundation for AI and sustainability initiatives.”
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Benefits for Averis
By adopting RISE with SAP, Averis plans to reduce its total cost of ownership (TCO) by 11.5%. This move will enable the company to replace its traditional CAPEX/OPEX operating model with a pure operating model. It has also reported an 8.5% uptick in client satisfaction due to faster turnaround times, greater agility in managing unexpected requests, and more personalised service delivery.
“With [SAP’s] unwavering support, we could tailor a hybrid strategy that works for us, so we can reap the full benefits of the cloud while maintaining control over sensitive data, ultimately enhancing our business continuity and reducing costs for our clients,” said Herminto, Vice President of Group IT at Averis.
In the near term, Averis plans to use artificial intelligence (AI) to boost employee productivity and optimise resources at its facilities in Asia, the Middle East, and the Americas. The company will use SAP solutions to strengthen its sustainability services offerings for its clients.
Averis’ global business services and solutions serve various industries, mainly focusing on commodities such as palm oil, pulp and paper, clean and renewable energy, viscose, and dissolving and speciality pulp.
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