Automatically Create Dispute Cases for Customer Payments Received Through the Lockbox

Automatically Create Dispute Cases for Customer Payments Received Through the Lockbox

Published: 27/April/2011

Reading time: 19 mins

Learn the requisite configuration, master data setup, and transactions to enhance automation of creating a dispute case for lockbox data processed for incoming payments from customers. Key Concept Reason codes are keys that explain the difference between invoice amount and payment amount. The dispute case is the central object in SAP Collections and Dispute Management....

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