Understanding Service Level Agreements in Service Desk
Manager See how the configuration of Service Level Agreements (SLA) works in SAP Solution Manager, with a specific focus on how information moves among configuration objects. Knowing how the objects involved interact allows you to not only perform more effective configuration but also solve problems should anything go wrong. Key Concept SAP Solution Manager’s Service…
Membership Required
You must be a member to access this content.
Explore related questions
Already a member? Log in here
Premium
