Spicing Up Efficiency: Global AMS Services for a Japanese Seasoning and Spice Producer
Key Takeaways
⇨ FPT Software tailored resource distribution to minimise costs while maintaining comprehensive expertise coverage.
⇨ The implementation of ITIL practices and an AMS Pair working model enhanced incident management and operational performance.
⇨ Achieving a 100/100 customer satisfaction score, FPT Software ensured seamless system deployment and improved overall client productivity.
The case study details how FPT Software enhanced efficiency for a Japanese seasoning and spice producer through Global AMS Services. FPT Software optimised operations, streamlined workflows, and reduced costs by implementing resource allocation, ITIL practices, and an AMS Pair working model. This digital transformation resulted in a customer satisfaction score of 100/100, seamless system deployment, and improved productivity. The strategic approach ensured uninterrupted services and maximized resource utilization, fostering long-term client confidence.
Learn how FPT Software’s innovative AMS solutions boosted efficiency and satisfaction for a leading Japanese seasoning producer. Read the case study now!
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