MaxiTRANS Optimises Field Services with SAP Field Service Management (FSM)

⇨ Improved technician productivity through real-time scheduling and mobile access.

⇨ Reduced service delivery costs by centralising field operations.

⇨ Scalable platform ready to handle future service demands.

MaxiTRANS, a leading manufacturer and supplier of transport solutions, specialises in trailers, truck bodies, and equipment for the transport and logistics industry. They faced challenges in managing their field service operations due to highly manual, decentralised processes. By implementing SAP Field Service Management (FSM), MaxiTRANS was able to optimise technician scheduling, gain real-time visibility into operations, and provide mobile access for their field teams. This transformation resulted in improved technician productivity, reduced service delivery costs, and enhanced customer satisfaction, positioning MaxiTRANS with a scalable solution to support future growth and the evolving demands of their customers.

Explore how MaxiTRANS leveraged SAP FSM to boost efficiency and prepare for future industry demands in the case study.