SAPinsider Technology Executive Forum Issue 1 2021

Q. What organizational changes have you made to accommodate a remote workforce during this transformation project? Ingevity has multiple layers of leadership engagement. I’m a member of our executive steering team. We realized fairly quickly, during the design phase when key decisions were being made around what the solu- tion was potentially going to look like, that without having the face-to-face meetings and the ability to pull people in as needed, we were missing a layer — a second tier of leadership — between the executives and the folks working on the project. We spun up an operating committee below the executive steering committee, and we've pulled a lot of the key busi- ness owners, stakeholders, and decision makers into that, including our heads of supply chain, finance, operations, manufacturing, and customer service — the folks who really own the relationships with the organization and the different parts of the business. The executive steering team reports on things like whether we need guidance in certain areas or sup- port from SAP or from our partners at Capgemini. And then the operating committee is more focused on identifying what decisions we’re making, what the impacts are, and how, as leaders of the organization, they can help us drive that message. The operating committee has become a key vehicle for us to really help understand whether we're making the right decisions and whether we're communicating effectively. Ingevity • Company details: Provider of specialty chemicals, high-performance carbon materials and engineered polymers that purify, protect, and enhance the world around us. • Headquarters: Charleston, South Carolina • Employees: ~1,750 people operating in 25 locations around the world • Annual revenue: 1,216.1 million US dollars (2020) Company Snapshot SAPinsiderOnline.com 38